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How to Use Our Online Reservation

Our online reservation page offers two registration paths depending on your situation. Please follow the steps below.

STEP 1. Access the reservation page

Visit the Online Reservation Page.

STEP 2. Open “マイページ” (My Page)

Select “マイページ” (My Page) from the menu.

STEP 3. Choose your registration path

Scroll to the bottom of My Page and select the option that matches your situation.

Pattern A — First time visiting the clinic

Select “※当院のご利用がはじめての方はこちらです。” (For those who do not yet have a patient card.)

Pattern B — You have a patient card, but new to online booking

Select “※診察券をお持ちでネットからの予約がはじめての方はこちら” (For existing patients who already hold a patient card number.)

STEP 4. Create your account

Pattern A fields

  • Login ID
  • Password / Password confirmation
  • Last name & first name (kanji)
  • Last name & first name (katakana)
  • Date of birth
  • Gender
  • Email address
  • Phone number

Pattern B fields

  • Login ID
  • Password / Password confirmation
  • Patient card number
  • Email address
  • Phone number
  • Date of birth

*On subsequent visits, only your Login ID and Password are required.*

STEP 5. Select department & visit type

Choose your specialty and whether this is an initial or follow-up visit.

  • Psychosomatic Medicine / Psychiatry
  • Internal Medicine
  • Telemedicine

STEP 6. Select date and time

Check availability on the calendar and select your preferred slot.

STEP 7. Confirm your reservation

Review your entries and press “Confirm Reservation”. A confirmation email will be sent to your registered email address.

Change or cancel

You can change or cancel your reservation anytime from My Page.

Other booking methods

You can also book via LINE, phone, or our contact form.

TEL: 03-6904-4930

Written by

Dr. Yoshie Tanaka

Director, Keldsen Family Clinic

Graduated from Shimane University School of Medicine in 2003. After training at Tokyo Women's Medical University Hospital, accumulated clinical experience in psychiatry, primary care, and home medical care. Following experience in business management in Texas, USA, returned to Japan. After serving at Tokyo Musashino Hospital's psychiatry department, opened Keldsen Family Clinic in June 2026. Designated mental health specialist, certified industrial physician by the Japan Medical Association.

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