First Visit

First-Time Visitors

Are you blaming yourself, thinking that your struggles are a sign of weakness? Feeling physically or emotionally off-balance due to stress and anxiety does not mean you are weak.

If something is bothering you or weighing on your mind, please don't hesitate to visit us — even just to talk.

Do any of these sound familiar?

Don't want to go to work
Crying without reason
Can't sleep at night, no matter how tired you are
Want to try but can't
Feel suffocated in crowds
Too scared to take the train

The moment you find yourself wondering, "Should I see a doctor?" — your heart is already telling you it has reached its limit. You don't have to carry this alone any longer.

Please don't hesitate, wondering "Is this really worth a visit?" If you're experiencing any of these symptoms or concerns, we encourage you to reach out to us — no matter how small it may seem.

Flow

First Visit Flow

FLOW 01

Book Your First Appointment

Online Booking is available 24 hours a day. Same-day appointments are also welcome — please feel free to book anytime. Use the booking button to check availability and reserve your visit.

Online Booking

First Visit Reception Hours

We are open on weekends, national holidays, and during the year-end and New Year period, so you can visit without missing work or school.

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
9:00〜12:30
14:30〜18:00

Morning: Reception 9:00–12:15
Afternoon: Reception 14:30–17:45
※Open on national holidays and during the year-end/New Year period.
※Any closures will be announced on our website and in-clinic notices.

FLOW 02

Arriving at the Clinic

受付にて、お持ちいただいた「マイナンバーカード」もしくは「資格証明書」をご提示ください。「おくすり手帳」「各種医療証」をお持ちの方はご持参ください。
What to Bring
- My Number Card
  (or Certificate of Qualification)
- Medication Notebook
- Medical Certificates
  (If applicable)
FLOW 03

Completing the Medical Questionnaire

Please fill out the medical questionnaire. We encourage you to describe your symptoms as specifically as possible — including what they are and when they started.
FLOW 04

Consultation

Our specialist will conduct your consultation — from listening carefully to your symptoms to recommending an appropriate course of treatment.
FLOW 05

Follow-up Booking & Payment

If a follow-up visit is needed, you can book your next appointment before you leave. Payment for your consultation will be collected at the front desk on your way out.

We accept the following payment methods

Cash / Major Credit Cards / QR Code Payment / IC Card (transit e-money)

Medical system

About the Welfare Medical Subsidy Program

The Welfare Medical Subsidy Program is a government program designed to reduce the financial burden of ongoing psychiatric outpatient care and certain treatments. By enrolling in this program, your out-of-pocket costs for clinic visits and medications can be reduced to just 10%.

Keldsen Family Clinic is a designated provider under the Welfare Medical Subsidy Program. We are also happy to assist with issuing the Certificate for Welfare Medical Subsidy — please feel free to ask us.

Eligible Patients & Conditions

Depression
Adjustment Disorder
Bipolar Disorder
Panic Disorder
Autonomic Nervous System Disorder
Obsessive-Compulsive Disorder (OCD)
Restless Legs Syndrome
Sleep Disorder
Social Anxiety Disorder
Schizophrenia
PTSD
ADHD
ASD
HSP

Also eligible are those who require long-term outpatient care at a Psychosomatic Medicine or Psychiatry clinic for conditions such as ASD (Autism Spectrum Disorder) and other developmental disorders, addiction, epilepsy, and more.

※ If you are unsure whether your condition qualifies for this program, please check with your attending physician.

Where & Who to Apply

Applications can be submitted at the designated counter of your local municipal office. The application may be made by the patient themselves or by a family member on their behalf.

Required Documents for Application

Certificate for Welfare Medical Subsidy
Health Insurance Card
My Number Card or a form of photo ID (driver's license, passport, etc.)
Personal Seal (inkan)

Clinic Information

Clinic Name: Keldsen Family Clinic
Director / Head Physician: Dr. Yoshie Tanaka
Phone Number: 03-6904-4930
FAX: 03-6904-4931
Address: 5-6-22 Oizumigakuencho, Nerima-ku, Tokyo 178-0061
Access: Take the Seibu Bus from Oizumigakuen Station (Seibu Line), get off at "Oizumi Post Office," and walk 1 minute.

Medical Information

Specialty: 精神科、心療内科
Medical Specialties: 心療内科、精神科、内科

Office Hours

Medical Hours

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
9:00〜12:30
14:30〜18:00

Partner Parking

Parking Information

We do not have a dedicated parking lot, but you are welcome to use our partner parking facilities nearby.
When you visit, simply let our front desk know and we will provide you with a Free Parking Ticket.

Times Oizumigakuencho No. 2

5-7 Oizumigakuencho, Nerima, Tokyo | 5 spaces

Free Parking Ticket: 40 min. free

Daily Max

¥600 / 24 hrs after entry

Times Oizumigakuencho No. 4

4-21 Oizumigakuencho, Nerima, Tokyo | 7 spaces

Free Parking Ticket: 30 min. free