Online Medical Care

Telemedicine

Online Medical

Telemedicine Services

Telemedicine consultation image

We offer telemedicine services, allowing you to complete everything online — from booking your appointment and your consultation to having your medication delivered.

Whether you live far away and find regular in-person visits difficult, or you're feeling unwell and unable to come in, you can receive the care you need with confidence.

Online

Features of Our Telemedicine

Image of receiving telemedicine from home

Consult from the comfort
of your own home

You can see us from home or anywhere you feel comfortable, using your smartphone or computer.

処方箋発行のイメージ

処方箋の発行に
対応

処方箋の発行が必要な場合は、ご希望の薬局へ送付いたします。お薬は薬局窓口でお受け取りください。

Image of medical certificates and application documents

Certificates for leave of absence
and other applications supported

We can assist with paperwork for Sick Pay Allowance, the Welfare Medical Subsidy Program, and more — all handled online.

Flow

How Telemedicine Works

FLOW 01

Booking

Select "Telemedicine" through Online Booking or LINE Reservation, then choose your preferred date and time. Please note that a credit card will need to be registered at this step.

Online Booking illustration
FLOW 02

Online Consultation

If you booked online, simply click the URL sent to you after your reservation is confirmed. If you booked via LINE, you can start your telemedicine session with a single tap from the LINE menu.

Online consultation illustration
FLOW 03

処方箋の発行

処方箋の発行が必要な場合は、診察後にご希望の薬局へ処方箋を送付いたします。お薬は薬局窓口でお受け取りください。

処方箋発行のイメージ

Notice

Important Notes for Telemedicine

  • Payment is accepted by credit card only.

  • ご使用の端末にカメラ機能が必要となります。

  • For symptoms that cannot be adequately assessed via telemedicine, we may recommend an in-person visit.

  • If a prescription is required, please note that delivery may take several days.

Clinic Information

Clinic Information

Clinic Name
Keldsen Family Clinic
Director / Head Physician
Dr. Yoshie Tanaka
Phone Number
03-6904-4930
FAX
03-6904-4931
Address
5-6-22 Oizumigakuencho, Nerima-ku, Tokyo 178-0061
Access
Take the Seibu Bus from Oizumigakuen Station (Seibu Line), get off at "Oizumi Post Office," and walk 1 minute.

Medical Information

Medical Information

Specialty
精神科、心療内科
Medical Specialties
心療内科、精神科、内科

Office Hours

Medical Hours

Mon Tue Wed Thu Fri Sat Sun
9:00〜12:30
14:30〜18:00
Morning: Reception 9:00–12:15
Afternoon: Reception 14:30–17:45
※Open on national holidays and during the year-end/New Year period.
※Any closures will be announced on our website and in-clinic notices.

Partner Parking

Parking Information

We do not have a dedicated parking lot, but you are welcome to use our partner parking facilities nearby.
When you visit, simply let our front desk know and we will provide you with a Free Parking Ticket.

Times Oizumigakuencho No. 2

5-7 Oizumigakuencho, Nerima, Tokyo | 5 spaces

Free Parking Ticket: 40 min. free

Daily Max ¥600 / 24 hrs after entry

Times Oizumigakuencho No. 4

4-21 Oizumigakuencho, Nerima, Tokyo | 7 spaces

Free Parking Ticket: 30 min. free

Daily Max ¥1,100 / 24 hrs after entry

※ Parking rates are subject to change. Please check the posted signs at each parking facility for the latest information.